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“Our family-owned restaurant had grown in the past 5 years, requiring an expansion of our dining area and kitchen. We quickly discovered that kitchen and wait staff communications had suffered from the changes and needed a better way of working. We contacted SSS through a recommendation. The EPOS they installed allowed us to be fully automated in food orders – the wait staff were able to place orders from standardised screens, split bills with a few taps on the screen, and the extra time allowed them to spend more time on our guests, which is what our place is all about – making our guests feel welcomed and at home.”
“SSS stepped into the explosion of growth we experienced last year and made sense of it all. Our club became the hot spot and we decided to take advantage of that growth by expanding our services to capture the early dinner crowd – eat here, drink here, play here! The expansion went well – and happened fast – and we were suddenly trying to control stock and wait staff and bartenders with a system made to handle drinks only. It became messy. SSS came to our rescue, designing and installing an EPOS system that encompassed all the functions – from staff to stock to secret recipes – of all our services. It worked perfectly – everything is automated – order taking, cocktail ingredients, seating mapping, guest preferences, specials and promos. We can sit down at the main console and set up everything for a week – menus, special events, employee schedules, stock ordering – and we can make changes, if necessary, from any station.” |
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